PRODUCTION.

  • Pre-Production

    The quote looks good and the project gets the seal of approval. 

    At this time our project management training kicks in. 

    We generally require two to six weeks to complete all preliminary preparations. This is a general rule of thumb, and the pre-production cycle may take more or less time depending on a few key factors, listed below. 

    • Identify all project stakeholders and begin the planning process 
    • Issue deposit invoice 
    • Introduce clients to their Monday.com Client Portal (on larger projects) 
    • Procure permits (as needed — this may extend lead times)
    • Prepare 2D/3D AutoCAD renderings and obtain elevation approvals (as necessary)
    • Procure and/or produce material samples for client approval 
    • Pre-order materials with a long lead time 
    • Test for asbestos and lead in homes built prior to 1970 - 1990 
    • Coordinate on-site staff availability based on labour demands and seasonality
    • Submit a high-level production schedule 
    • Make any additional site-visit required to verify measurements  
    • Schedule templating appointments for countertops and large format natural stone fabrication

  • Work in Progress

    We should first address the elephant in the room:

    One of the most common questions we get during the heart of production is: “Are we still on schedule?”

    The answer is simple — but it’s worth some explanation.

    Most of the work in a renovation project is front-loaded. Between 70% to 80% of the total effort goes into thoroughly preparing the substrates — the foundational layers and structures that will never be seen again once the walls are closed up.

    Because of this, we document every step of the process with daily photo and video logs, all of which are permanently stored in your secure Google Drive folder.

    In addition to the hands-on work on site, here’s what our field and office teams manage throughout the project:

    • Site protection and dust control strategies for selective renovations
    • A daily site diary, summarizing each day’s work through photos and/or videos
    • A more detailed progress walkthrough video, uploaded every Monday afternoon
    • Weekly or bi-weekly meetings with all relevant stakeholders — clients, managers, supervisors, in-house staff, and trade partners
    • Production updates from the woodshop, shared via written emails and/or media content
    • Daily site cleanup at the end of each workday
    • Weekly workstation organization
    • Milestone check-ins with clients
    • Ongoing quality control assessments
    • Issuing progress invoices based on milestone completions
    • Arranging for building permit inspections (as needed)
    • Upholding Ministry of Labour (MOL) job-site health and safety regulations

  • Close Out

    We’re finally in the home stretch.

    This is one of the most influential stages in the project lifecycle — and it often takes expert project management to navigate it well.

    We’ve spent countless hours documenting, analyzing, and refining our punch list protocols, which means we don’t leave loose ends before moving on to the next project.

    At this stage, our Client Care Specialist steps into the spotlight — attending to all the small details that separate an average job from a job well done.

    Here’s what you can expect as we wrap things up:

    • A documented deficiency punch list, completed with client sign-off
    Post-construction interior cleaning
    • Net 30 days for clients to inspect final details of shop-built products and on-site installations
    Closure of all open project permits (as required)
    • A 2 + 3 year workmanship warranty
    • Upload of all relevant documentation to your Google Drive Archives folder
    • As-built drawings and reports (as needed)
    • Material and finish schedules
    • Maintenance guides and equipment/appliance operation manuals
    • Applicable manufacturer warranties
    • Release of the final 5–10% holdback
    • A request for permission to capture final photos, videos, and testimonials

  • Continued Support

    What good is a 5-year warranty if the company isn’t around to honour it five years from now?

    We’ve been in business since 2019 — or 2011 if you count our predecessor, Picture Perfect Painters — and we’ve established deep roots in Toronto’s home renovation industry.

    When you need us, we’ll be there to answer the call.

    Here’s what that looks like:

    • Promptly addressing warranty claims within the coverage period
    • Automated maintenance reminders for materials sensitive to UV or water exposure (e.g., honed marble in wet areas, exterior wood treatments)
    • Odds-and-ends repairs and handyman services
    • Priority response for water or fire damage restoration
    • A trusted resource for advice on big-ticket construction projects that may fall outside our regular scope — see our Roofing Done Right article
    • Exclusive home maintenance services for past and present clients with local rental units or out-of-town Airbnb properties — covering mechanical, electrical, plumbing, and cosmetic upkeep

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